What we do at jeruk
jeruk is an online gaming and sportsbook platform. We host football markets covering Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, and other tournaments. We operate live-dealer studios where professional croupiers run blackjack, American Roulette, baccarat, Dragon Tiger, and Sic Bo tables. We also offer slot games like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Additionally, we cover esports markets including Mobile Legends, Free Fire, and PUBG Mobile.
Our platform is built for users in supported jurisdictions. We do not operate in regions where online wagering is prohibited by law. Before you open an account on jeruk, verify that access is permitted where you live.
We at jeruk keep your account secure, your deposits protected, and your withdrawals straightforward. Transparency and user trust are central to how we operate.
How we handle your account on jeruk
When you open an account with us, we ask for your email, a password, and phone verification. Next, we request identity documents—a national ID (KTP) and proof of address. This Know Your Customer (KYC) process is required by Indonesian banking regulations and helps us prevent fraud and money laundering.
Once your identity is verified, your jeruk account is active. You can deposit funds using QRIS, e-wallets (e-wallet, mobile banking, local payment, online payment, e-wallet), or bank virtual accounts. Your balance is unified across all game categories—football, live dealers, slots, and esports. Winnings and losses flow to and from the same wallet.
Payment methods we support
We accept deposits and withdrawals through multiple channels. mobile banking is our primary method—a unified QR code that works with every Indonesian bank and major e-wallet. When you choose local payment on jeruk, we display a code. Scan it with your bank app or e-wallet, confirm the amount, and the transfer completes within minutes.
E-wallets (online payment, e-wallet, mobile banking, local payment, online payment) are mobile-first and settle quickly. Bank virtual accounts (e-wallet, mobile banking, local payment, online payment) offer an alternative for users who prefer traditional transfers. We do not charge deposit or withdrawal fees on jeruk—your bank or e-wallet provider may apply their own charges.
Our service area and jurisdiction
Our services are available only where local law permits. We do not operate in jurisdictions where online gaming or sports betting is prohibited. Most areas in Indonesia allow access to jeruk, but regulations vary by locality. Before you open an account, verify that access is legal where you live.
When you register on jeruk, you confirm that you have checked your jurisdiction's laws and that your access complies with them. We perform geolocation checks during login to detect access from restricted regions. If we identify access from a prohibited area, we may suspend your account pending verification.
- Account verification
- We require KYC documents (ID and address proof) to comply with banking regulations and prevent fraud.
- Deposit processing
- e-wallet and e-wallet deposits typically settle within minutes. Bank virtual accounts may take 1–3 business days.
- Withdrawal review
- We review withdrawal requests for compliance. Processing times depend on your chosen payment method.
- Jurisdiction check
- We verify that your access location complies with local law. Access from prohibited regions may result in account suspension.
Why users choose jeruk
Users on jeruk appreciate the breadth of offerings. Whether you follow Liga 1 football, enjoy live American Roulette, or prefer slot games, everything is in one account. You do not need separate wallets or apps for different categories.
We also prioritize payment flexibility. With mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual accounts all supported, you choose the method that works best for you. Deposits and withdrawals are straightforward—no hidden fees, no complex processes.
Our support team is available during standard hours in English to help with account setup, payment questions, or technical issues. We do not provide betting advice, but we can clarify how our platform works and guide you through any process.