jerukLegal Notice

We at jeruk operate an online gaming and sportsbook platform available only where local law permits. This legal notice sets out the scope of our service, who may access jeruk, and the jurisdiction and legal framework within which we operate.

Our platform provides football markets, live-dealer tables, slot games, and esports betting. Access to jeruk and all our services depends on your location and local laws. Before opening an account on jeruk, you must verify that our services are lawful where you live.

Service availability and jurisdiction on jeruk

We do not offer our services in jurisdictions where online gaming or sports betting is prohibited by law. Our platform on jeruk is available only where such activities are permitted. Most areas in Indonesia allow access to our services, but laws and regulations vary by region and change over time.

When you open an account on jeruk, you confirm that you have checked your local laws and that your access complies with them. You are solely responsible for verifying the legality of accessing and using our platform in your jurisdiction. We perform geolocation checks during registration and login. If we detect access from a restricted region, we may suspend your account pending verification or legal review.

Account eligibility and user responsibility on jeruk

To open an account on jeruk, you must be at least 18 years old and legally permitted to use our services in your jurisdiction. During registration, you provide identity information and documents for verification. We use this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) rules.

By creating an account on jeruk, you confirm that all information you provide is accurate and truthful. You also confirm that your use of our platform does not violate any law in your jurisdiction. We reserve the right to suspend or close your account if we discover that you have provided false information or accessed jeruk from a prohibited jurisdiction.

Payment methods and regulatory compliance on jeruk

We accept deposits through QRIS, e-wallets (e-wallet, mobile banking, local payment, online payment, e-wallet), and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All payment processing on jeruk complies with Indonesian banking regulations and AML rules. When you deposit funds, we record the transaction and verify the source of funds.

Withdrawals from jeruk follow the same compliance checks. We may request additional documentation before processing a withdrawal if we need to verify the destination account or the legality of the transaction. Processing times depend on your chosen payment method and any verification windows we require.

KYC verification

Know-your-customer checks on jeruk verify your identity using national ID and proof of address. This is required by law before you can deposit or withdraw.

AML compliance

Anti-money-laundering rules on jeruk require us to monitor transactions and report suspicious activity to authorities as required by law.

Fund source verification

We may ask where your deposit funds come from to ensure they are lawfully obtained and comply with regulations.

Account suspension

We may freeze or suspend your jeruk account if we detect activity that suggests a breach of AML, KYC, or local laws.

Data protection and privacy on jeruk

We protect your personal data according to Indonesian data protection standards and the terms outlined in our privacy policy. Your information on jeruk is used only for account verification, payment processing, fraud prevention, and legal compliance. We do not sell your data to third parties outside of what is necessary for operating our platform.

For full details on how we collect, use, and protect your data on jeruk, see our privacy policy. If you have questions about your data, contact our support team.

Limitation of liability and disclaimers on jeruk

Our services on jeruk are provided on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from technical issues. We are not liable for losses arising from technical failures, network outages, or other events beyond our reasonable control.

All transactions on jeruk are final once confirmed. We do not provide refunds on bets or wagers except where required by law or our specific promotion terms. By using our platform, you accept the terms and conditions governing all games and betting on jeruk.

Legal inquiries and contact on jeruk

If you have legal questions about our platform on jeruk, or if you believe we are operating in violation of local law in your jurisdiction, you may contact our support team or submit a formal inquiry through our contact form. We will respond to legal inquiries within a reasonable timeframe.

For specific concerns about data privacy, see our privacy policy. For account disputes or transaction issues, see our account terms. For general support, visit our FAQ or contact customer support on jeruk.

Final statement on jeruk

This legal notice is current as of the date published on our website. We may update it at any time without notice. Your continued use of jeruk after changes are published constitutes acceptance of the updated notice. If you do not agree with any part of this notice, you should not use our platform.